Frequently Asked Questions (FAQs)

1. What does “925 Sterling Silver” mean?
“925” indicates that the jewellery is made of 92.5% pure silver and 7.5% alloy metals, which give it strength and durability. It’s the international standard for genuine sterling silver jewellery.

2. Are Vanika jewellery pieces made of real silver?
Yes, all our products are crafted from authentic 925 sterling silver. Each piece is hallmarked to guarantee purity and quality.

3. Will my silver jewellery tarnish over time?
Sterling silver may naturally oxidize over time, but it can easily be cleaned with a soft silver polishing cloth. To maintain its shine, store your jewellery in an airtight box and avoid direct contact with perfumes, water, or chemicals.

4. Do you offer a warranty on your products?
Yes, Vanika offers a 6-month warranty on all 925 silver jewellery covering manufacturing defects. Damage caused by misuse or improper care is not covered.

5. How should I take care of my 925 silver jewellery?

• Keep it away from water, perfumes, and cosmetics.
• Store it in an airtight pouch or box.
• Clean gently with a silver polish cloth after every few uses.
• Proper care ensures your jewellery stays shiny for years.

6. Can I wear Vanika jewellery daily?
Absolutely! Our 925 silver jewellery is crafted for everyday elegance — lightweight, skin-friendly, and comfortable for regular wear.

7. Do you offer customization or personalized designs?
Yes, Vanika accepts custom design requests such as initials, name pendants, and special engravings. You can contact our design team for more details.

8. What are your shipping and delivery timelines?
We offer free shipping across India. Orders are usually processed within 1–2 business days and delivered within 5–7 working days. International shipping is also available with applicable charges.

9. What is your return and exchange policy?
We offer a 7-day easy return or exchange for unworn and undamaged items with original packaging. Customized items are not eligible for return unless defective.

10. How can I verify the authenticity of my Vanika 925 jewellery?
Each piece comes with a 925 hallmark stamp and an authenticity certificate from Vanika, ensuring it meets international sterling silver standards.